VXplorer TV
When the TV is not listed
The common reasons discovery fails.
Check these in order.
1. Same network?
The most common cause. If the phone has moved to mobile data, or is on a different Wi-Fi from the TV (routers that expose 2.4GHz and 5GHz separately, or a guest network), the two cannot find each other.
2. Is the TV app running?
The phone finds it only while the standby screen is up and the notification is showing. It starts automatically when the television is switched on, but a force-stopped app has to be reopened.
3. Is the router blocking discovery?
AP isolation or multicast filtering stops automatic discovery. Use QR pairing instead — it does not rely on discovery.
4. It plays, but there are no subtitles
Check in VXplorer on the phone that the subtitle file was picked up with the video. The TV app plays what the phone sends it.
Contact
If none of this helps, tell us which television and router you are using.